Privacy Policy
We have the utmost respect for the privacy of our online customers. Any information you provide us with will be securely protected and managed.
You can access and browse our website without having to disclose any personal data.
By browsing and shopping on Tina Givens website you are accepting and complying with the regulations outlined in the Privacy Policy below and in the Terms and Conditions provided on the site.
Personal Information Collected
If you buy from us, we will require information such as your first name, last name, email address, phone number, shipping or delivery address and billing address. This information is required in order for us to process your order efficiently.
This site does not use internet cookies.
Your Right To Know
We respect your right to know about the information we hold about you. If, at any point, you wish to see the information held by Tina Givens against your account, you may email us at info@tinagivens.com. We do not keep credit card information because we use a secure global payment system called PayPal.
Contacting You
If you have purchased from the site or chose to receive information on company news, our products and promotions, but would now like us to stop sending you this information please either:
• click the unsubscribe link on the latest NEWSLETTER e-mail received from us to stop or adjust the level of contact we have with you,
• contact us by e-mail (info@tinagivens.com)
• write to us at the address provided above. Please be sure to provide your name and address when requesting the removal of your data from our database, so that we can check that it is in fact you who is making the request.
Any Further Queries?
Please feel free to e-mail us at info@tinagivens.com if you have any additional queries about our privacy policy.
Secure Storage & Use of Data
Your information will be held by Tina Givens Design, under the trading name of Tina Givens Design, LLC.
When making a purchase or signing up for news, we rely on you to register any information about yourself accurately.
We may use your personal information for the following purposes:
• to ship/deliver orders placed by you,
• to process payment for your orders if you contact us by phone with a credit card,
• to obtain credit authorization if needed,
• to contact you with any queries about your order,
• to despatch administration e-mails to you regarding your order,
• to send you special mail by post on occasion
Terms of Use & Privacy Policy
TERMS & CONDITIONS
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TERMS & CONDITIONS OF PURCHASE
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PRE-ORDERS
We manufacture seasonally and offer a Pre-Order Limited Time Shop for you.
Please understand this shop will be available for 6-8 weeks for pre-ordering. We require 50% deposit of the price of the garment(s). Your garment will be manufactured and will be shipped to you within 3 months.
SPRING - SHOP OPEN October/November - SHIPS January/February.
FALL - SHOP OPEN February/March - SHIPS July / August
RESORT - SHOP OPEN April/May SHIPS November/December
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COMPANY STATEMENT
Items purchased online will only be accepted for a return, exchange, or refund. All other TG items must be handled where they were originally purchased.
**Shipping charges on returns/exchanges are the responsibility of the customer and will not be covered by Tina Givens.
REFUND POLICY
Tina Givens will accept returns within 14 days of when your garment is received on full-priced merchandise that has not been altered, worn, or washed. All tags must be attached and be free of perfumes. The garment must be returned in its original condition. Damaged garments will not be refunded.
Refunds will be made in the original form of payment.
All clearance items are only subject to exchange for another size and not a full refund.
Exchanges for all garments must be made 21 days from the time you receive your garment.
EXCHANGE POLICY
To request an exchange - please email info@tinagivens.com. Please do not send back garments without notifying us.
Exchanges are to be made within 21 days from the time you receive your garment with all tags attached in its original condition and free of perfumes.
Tina Givens. will be happy to assist you with your exchange process. If you need assistance, please email info@tinagivens.com. We will help you find your best fit and color just for you and make sure you find exactly what you are looking for.
RETURN POLICY
To request a return please email info@tinagivens.com. Please do not send back garments without notifying us.
Tina Givens will accept returns within 14 days of when your garment is received on all full-priced garments that have not been altered, worn or washed.
Clearance items are not eligible for return
Cynthia Ashby Inc reserves the right to refuse a return or exchange if the item does not come back in the original condition that it was sent out or if it is out of our return/exchange period.
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**Shipping charges on returns/exchanges will the responsibility of the customer and will not be covered by Cynthia Ashby Inc.
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Return your garment t:
TG STUDIOS
Tina Givens
1060 W 14 Mile Rd #202
Clawson, Michigan, USA
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PAYMENT
We accept all credit cards and we offer Paypal as a payment method. We do not accept checks or Venmo.
Pre-Orders: 50% down when ordered, and the remainder will be due at the shipment date. You will be notified.
Orders of in-stock garments are paid at time of purchase.
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DELIVERY TIMES
For In-stock purchases, shipping takes about 4-6 business days.
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www.tinagivens.com Email: info@tinagivens.com Phone 1+ 248.667.3704 © TG Studios,llc
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